Difficult conversations are difficult for everybody. No one likes having them. But they are necessary if your business/team/self is to thrive.
"A person's success in life can usually be measured by the number of uncomfortable conversations he or she is willing to have." – Tim Ferriss
There are different types of difficult conversations: those that are personal, such as body odour; those that are performance related, such as not hitting targets, lateness; and those that are to do with your own development, where you seek out feedback that will help you develop.
This session covers best practise for all 3 types as we navigate the choppy waters of people’s egos, including our own.