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Organisations like yours have trusted us since 1987 to help develop their leaders. We offer a range of highly effective solutions to support your company's leadership development.
Trusted by great companies.
UK productivity has been flat since the 2008 financial crisis. Executives want more performance, and that responsibility lies with you, the L&D department, that's your raison d'être after all. How often is L&D treated as the strategic department it should be? And you're expected to do it all on a tight budget.
“54% of UK employers report current skills shortages — and fewer than half have a plan to address them.”
“63% of employers identify skills gaps as the biggest barrier to business transformation.”
“Left unaddressed, labour and skills shortages could cost the UK more than £30 billion in lost potential every year.”
Most managers enter the role with no formal management (let alone leadership) training. They were promoted because they were good at their job, handed a team and left to work it out for themselves, or close to it. Nobody showed them how to give feedback, have a difficult conversation, or get the best out of the people around them.
“82% of managers who enter management positions have not had any proper management and leadership training – they are ‘accidental managers’.”
“A wake-up call for a low-growth, low-productivity, and badly managed Britain.”
There is a real cost. Only around a quarter of workers say their manager is highly effective. One in three has left a job because of a bad manager or a poor culture. UK employee engagement sits at just 10%, among the lowest in Europe. The CMI puts the cost of poor management to the economy at £84 billion a year in lost productivity.
“Managers account for at least 70% of the variance in team engagement.”
“Commitment to stay runs at 94% under a great manager — and collapses to 19% under a poor one.”
It takes a toll on people's health, too. Untrained managers pile on pressure they were never shown how to relieve, and the stress and burnout that follow have pushed sickness absence to its highest level on record.
“Sickness absence has reached 9.4 days per employee — the highest since records began in 2010.”
“Only 20% of HR leaders say they have leaders ready to fill their most critical roles.”
None of it is inevitable. People don't have to be born leaders, they can be manufactured. We've spent 40 years building a production line, we know how to do it efficiently and effectively. The skills that separate a good manager from a poor one are simple, learnable, and can be put to work the same week. Get them right and everything downstream changes: people stay, teams perform, and the latent productivity already sitting in your business finally gets used. All your KPIs go up.
“A one-standard-deviation improvement in management quality is associated with around 10% higher productivity.”
We've worked with thousands of managers across hundreds of businesses, in dozens of industries, doing exactly this. We change behaviour, we make it stick, and we help you show the difference it made.
“93% of employers say their managers perform better after taking an ILM qualification.”
It's often said that people are a business's greatest asset, but they can also be its biggest frustration. If you'd like to find out more, then let's talk.
The Quarterdeck leadership training programme has provided more value to us than the £40,000 Harvard Leadership Programme that we did previously. It's simply fantastic.John Billson, Managing Director, Beijer Ref
Loved it! Don’t think it could have been any better. Great content and pace. Powerful and thought-provoking. One of the most enjoyable training sessions I have attended in 30+ years. Nothing else to say other than fantastic.Mark Ibbotson, Chief Operating Officer, ASDA
After just 2 sessions I used the skills I learnt on the programme to rescue an unhappy client who had decided to leave us for a competitor. I didn't just save a £75k per annum account, but increased their annual spend.Morag Henderson, Senior Regional Sales Manager, B. Braun
Quarterdeck has been a constant influence. They have inspired every individual who they have worked with, in every organisation I have led. This inspirational approach has eased the way for my organisations success.Petar Cvetkovic, Founder & Chairman, Welford Investments
I went on a leadership training course three months ago and I can't remember any of it. Yet I still remember, and put into practice, the Quarterdeck course I did 20 years ago.Richard Cowling, Managing Director, Hellyar Plastics